Customer satisfaction, safety and overall healthy working relationship are our main goals at Woodland. We maintain strong interaction as well as providing a transparent, honest and committed services between tenant and landlord to work toward a property that is most suitable for our tenants.
Once registered as a tenant with Woodland, we will shortlist your requirements to properties that are tailored to your requirements and provide you with full particulars of those properties. Once you have seen details of the properties in question we will then arrange viewings for you at a time that is suitable to you.
Woodland will keep track of all the viewings that have taken place and communicate with you as to your thoughts of the properties that have viewed through our property agent. Once a suitable property has been found Woodland will deal with all enquiries and arrange further viewings if needed and deal with all the relevant paperwork by email through to completion by telephone.
The minimum letting period for the properties we let is six months -however, a typical tenancy will be for an initial period of one year, though it is common for the agreement to have a “break clause” allowing the tenant and the landlord to terminate the tenancy at some point after six months has elapsed.
A typical notice period for a tenant to terminate their tenancy is one month. Legally, a landlord has to give a tenant a minimum of two months notice.
Once a suitable property has been found Woodland will charge a admin fee per person which will cover our cost for referencing and cost involved for preparing the paperwork in respect to the property. The holding deposit will only be accepted in cleared funds (i.e. cash or bankers draft).
This holding deposit will enable us to withdraw the property from the market and commence referencing.
Please be aware that any holding deposits paid are NON REFUNDABLE in the event of the applicant withdrawing from the deal OR in the event of unsatisfactory references OR any false or misleading information given by the applicant.
If the landlord withdraws (except for the reason of unsatisfactory references or false or misleading information given by the applicant) the holding deposit will be returned to you.
Reference costs are not refundable under any circumstances once referencing has commenced. (All fee’s disclosed in tenant charges)
Woodland currently use an independent referencing company Legal4landlords who will carry out a credit check on the tenant and also obtain references from previous landlords if applicable and employers. Once satisfactory references and checks have been carried out we will arrange for a move in date at which time the agreement will be available to complete and we would require 1 months’ advanced rent and 6 weeks deposit only accepted in cleared funds (i.e. cash or bankers draft).
We will prepare a legal agreement under current legislation. In general this will be for a period of 6/12 months with a one month’s notice period only available once a complete 6 months have been completed.
We collect a deposit from the tenant (six weeks rent) to safeguard against damage which will be deposited in a DEPOSIT PROTCTION SCHEME which is a reputable government back scheme. At the end of the tenancy (for managed property) we will inspect the property and the cost of any work attributed to the tenant can be deducted from the deposit.
Woodland carries out a fully comprehensive inventory which gives you legal protection against any disputes that may arise either during or after a tenancy period.
An independent inventory can be used in court to prove the condition of a property if there’s a dispute regarding damage, theft, loss or the deposit.
It’s the most reliable way to legally prove that a property has been left in the same condition it was entered. (All fee’s disclosed in tenant charges)
All utilities were permitted, Woodland will instruct Homeshift an independent company which will take the necessary meter readings and instruct the utility providers as well as the council regarding your occupation of the property. It is the responsibility of the tenant to ensure that all relevant utilities have been amended to the tenants name when occupation takes place.
Dependent on the accommodation the standard furniture will be provided. For e.g. should the property in question be a 2 bedroom flat and the property is to be provided furnished the following would be provided.
Any additional items that the tenant may require would be at the tenants own cost and that furniture or goods would remain the ownership of the tenant.
At the end of the 6/12 month term Woodland will renegotiate, amend terms and arrange a further tenancy and agreement. Should you wish to terminate the contract once the tenancy has been rolled over you will be required to give one months notice.
Once the tenancy has come to an end and the required notice periods have been provided Woodland will inspect the property and any damage to the property or furniture will be deducted from the deposit paid at the outset which is held in a DPS account. In addition to this there will be check out fee which is determined by the size of the property. Where a landlord has carried out their own inventory which the tenant would have signed at the outset of the tenancy would then be between the landlord and tenant. (All fee’s disclosed in tenant charges)
Woodland will be instructed by the landlord as to what arrangements are to be made for the inventory and check-in. Unless agreed otherwise, the landlord will be responsible for the cost of the inventory and the tenant will be liable for the cost of the check – in and out. We advise you to make yourself available for the check-in and check-out.
Where Woodland organise an end of tenancy inventory check-out, a fee will be payable according to the size of the property (All fee’s disclosed in tenant charges). Where a landlord organises this inspection independently of Woodland, the charges related to this should be agreed directly with the landlord at outset.
It is your responsibility to insure your own belongings throughout the tenancy.
Woodland is subject to the Money Laundering Regulations 2007. As a result we will need to ask you for suitable identification, and will be unable to proceed with any work on your behalf if we are unable to obtain this from you.